01What changes in Melbourne
The national best-interests duty means a Melbourne broker must assess the individual consumer rather than push a one-size-fits-all loan. Moneysmart recommends comparing more than the advertised interest rate, including fees, loan term, repayment type, offset or redraw features and the effect of rate changes. Campaign qualification should therefore ask which features matter and whether a lower repayment is being created by a longer term.
Victorian first-home buyers may be eligible for a land-transfer-duty exemption or concession under current State Revenue Office rules, with the benefit determined by eligibility and dutiable value. The official guidance also uses occupancy and prior-ownership criteria. Werribee, Craigieburn, Dandenong and Ringwood can represent different purchase prices and dwelling types, but a suburb is not a lending decision or benefit certificate.
Lead copy should use “check your potential eligibility” and route the final duty claim through the current SRO and conveyancing process. Refinance creative must compare the existing balance, remaining term, fixed or variable status, discharge and application costs, cashback conditions and total cost, not just the first repayment. Self-employed and investor leads need a separate evidence checklist, while tax treatment and property strategy stay with appropriately qualified advisers.
