Privacy Policy

Information we collect

• Information you give us. When you complete the qualification form on this site we collect your first name, email address, phone number, business type, current advertising status, and budget readiness.
• Booking information. If you schedule a call we collect the time you select and any details you provide to our scheduling provider.
• Automated information. We use the Meta Pixel to record page views and form submissions for ad measurement and audience building. Standard server logs may capture your IP address, browser type, and referring page.

How we use your information

• To respond to your enquiry and book a setup call.
• To deliver, configure, and report on the advertising services you engage us for.
• To measure and improve our own marketing, including conversion tracking via the Meta Pixel.
• To meet legal, tax, and accounting obligations.

Service providers we share data with

We share the minimum information needed with vendors that help us run the business:

• HighLevel (LeadConnector)— CRM, pipeline, and call booking.
• Netlify— website hosting and form capture.
• Meta Platforms— ad delivery, measurement, and the Meta Pixel.
• Payment processor— subscription billing for clients who sign up for our service.

We do not sell your personal information.

Cookies and tracking

This site uses the Meta Pixel, which sets cookies on your device to associate visits with ad campaigns. You can opt out of personalised advertising in your browser settings or via the ad preferences page on Facebook and Instagram.

Data retention

We retain prospect information for as long as it is useful to follow up on your enquiry, and client information for the duration of the engagement plus a reasonable period afterwards for accounting and dispute purposes. You can request deletion at any time using the contact details below.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, email us at the address below.

Security

We use reputable hosting and SaaS providers and apply reasonable technical and organisational measures to protect your information. No internet transmission is ever fully secure, so please use good judgement when sharing information online.

Changes to this policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date at the top of the page when we do.

Contact us

Questions about this policy or your data? Reach us at hello@metaadsguys.com.au.