01The local market
Greater Brisbane combines detached housing, attached dwellings, apartments, industrial areas and major construction corridors, so one vague crane form cannot qualify every request. The 2021 Census counted 912,040 occupied private dwellings across Greater Brisbane: 73.4% were separate houses, 11.4% were semi-detached, row or terrace houses or townhouses, 14.7% were flats or apartments and 35.1% were rented. Those figures are dated metropolitan context, not evidence of crane demand.
They support asking whether the enquirer is an owner, tenant, body corporate representative, builder, principal contractor, facility manager or another authorised contact and whether the proposed work affects a driveway, shared property, loading area, road or footpath.
A residential pool, spa, steel beam or rooftop item is not the same enquiry as a factory machine, switchboard, construction platform or repeated materials delivery. The campaign should separate crane-truck transport and placement, stationary mobile-crane work and pick-and-carry movement so customers can describe the job without selecting a crane capacity.
Historical creative provides a directional reason to prioritise crane-truck and commercial-lifting messages, but it does not establish Brisbane demand for every plant class or service.
Each branch should collect what the item is, the verified or estimated mass and dimensions, known centre of gravity or lifting points, pickup and placement addresses, approximate reach, access, setup footprint, ground and slope, obstructions, surrounding activity, desired date and available drawings or safe photos. Those details support triage; they do not prove the load, suitable plant, radius, configuration, lift path or feasibility.
Queensland’s Mobile crane Code of Practice 2024 commenced on 23 September 2024 and treats planning as the first step in mobile-crane operations. Its crane-selection guidance considers the weights, dimensions and lift radii of the largest loads, maximum height and radius, frequency and type of lifting, ground and machine characteristics. It also says relevant load charts must be available and lifting capacities on them must not be exceeded.
An ad can explain what evidence helps the review, but plant selection and capacity statements belong with the supplier after the load, chart, site and controls have been assessed. Queensland licence wording must also match the actual plant and task. WorkSafe Queensland says a high risk work licence is required to operate a vehicle loading crane with a capacity of 10 metre tonnes or more.
02The campaign setup
Its encompassment guidance identifies vehicle-loading, non-slewing and slewing mobile-crane classes and says the non-slewing class applies above 3 tonnes, while slewing classes have defined capacity bands. A familiar label such as crane truck, Hiab or Franna does not replace the licence class, and a slewing-crane encompassment does not automatically authorise a person to dog their own load in every circumstance.
WorkSafe describes only limited circumstances in which a competent person without a dogging or rigging high risk work licence may sling a load: no judgement can be required because the load weight, sling and slinging technique, lifting-gear condition, lifting points and documented procedure are predetermined, and the load remains in the operator’s view.
If those circumstances are not met, it says a dogging licence holder must be used. Advertising should therefore name only current licence classes, dogging or rigging roles and wet- or dry-hire inclusions the provider can substantiate. The customer should not be told that the crane operator will necessarily cover every slinging, directing or rigging function.
Pick-and-carry work needs a separate enquiry branch because travelling with a suspended load adds route and stability questions. The Queensland code says a side slope of only two or three degrees can drastically affect stability and identifies potholes, soft ground, tyre and suspension movement, articulation and load swing as factors that can increase overturn risk. Its planning checklist also asks about rain, recently excavated ground, underground services, slipping, manufacturer slope limits and whether supporting ground remains firm.
A Brisbane form can ask about the proposed travel path, surface, grades, gutters, clearances, obstructions and surrounding people or plant. It cannot turn those answers into a promise that a Franna or other pick-and-carry movement is suitable. Overhead powerlines need an exact-location check before tight-access language is used.
The Queensland code says de-energising or re-routing should be considered first and written confirmation should be sought when a line has been de-energised. Where that is not reasonably practicable, exclusion-zone controls apply. It says workers, the crane and its load should remain at least 3 metres from overhead lines up to 132 kV, with greater distances above that voltage, and the distance applies to every part of the crane including the load.
Boom travel, load size and shape, possible load swing, line sway or sag and electricity-entity requirements can require more clearance. A trained safety observer may be required where the crane could enter the exclusion zone and should not also perform dogging duties while observing. The form should ask whether lines or electrical assets are visible near the setup, travel or load path and route uncertainty to the electricity entity and competent people; it should never instruct a customer to approach a line to estimate clearance.
03Claims and hand-off
Construction work can add documented planning beyond the initial quote. The Mobile crane Code says high-risk construction work can include work on or beside an in-use road or pedestrian corridor, work near energised electrical services and work where powered mobile plant moves. Where the activity is high-risk construction work, a safe work method statement must be prepared before work starts.
The code also says documented lifting procedures are important for all mobile-crane lifting operations and need to be site-specific and comprehensive for complex or unique work. A submitted Meta form, photo or site note is not the SWMS, documented lifting procedure, exclusion-zone plan, traffic plan, plant selection or authority to proceed. Brisbane public-space requirements depend on the exact road and land manager.
Brisbane City Council says a partial or complete closure of a Council road requires a temporary road closure certificate of assessment and, after Council approval, a Queensland Police Service permit.
Its current road-closure page requires a traffic management plan and traffic guidance scheme, says complete applications must be lodged at least 20 full working days before the proposed closure and notes that further approvals may be needed when using a crane or putting barricades on a footpath. A construction works zone is a separate permit to occupy defined kerbside space for loading and unloading next to a construction site.
These Council statements do not establish the pathway for every lift or every road. Transport and Main Roads separately uses its road-and-corridor portal for third-party activities involving lane closures or likely impacts on the operational efficiency of the state-controlled network. Logan, Ipswich, Redlands and Moreton Bay are separate local-government areas, and a job may also involve private land, a body corporate, a state-controlled road, an electricity entity or another asset owner.
The lead path should collect the exact address, setup footprint, road, footpath or parking impact, expected duration, traffic and pedestrian interaction, responsible site contact and known approvals so the provider and traffic specialists can identify the relevant pathway. Commercial claims need the same discipline as lift planning. The ACCC says fine print must not conflict with the overall message and future claims require reasonable grounds that address uncertainties and variables.
“Any lift”, “Brisbane-wide”, “same day”, “24/7”, “no permit needed”, “tight-access specialist”, fixed-price and guaranteed-time wording therefore needs current evidence and visible conditions. A useful hand-off says whether the next step is document and photo review, a site inspection, engineering or lift-planning input, a conditional estimate or a formal quote. It should never present the enquiry as a selected crane, approved road occupation, booked lift or confirmation that the work can lawfully and safely proceed.
